FAQ - Frequently Asked Questions
What Is Coruu?
Coruu is a Finnish jewelry company. The Coruu brand was born in January 2015 and the web shop launched the following fall.
Where Is Coruu's Webshop/Office Located?
Coruu's web shop/office is located in Piispanristi, Finland.
Where Can You Buy Coruu's Moomin Jewelry In London?
You can find our silicone- and wooden earrings at the Moomin Shop Camden in London.
How Long Does International Deliveries Take?
International deliveries may take up to 3 weeks.
What Hooks Do You Use?
We use nickel-free and silver-plated hooks. Silver-plated means that the jewelry alloy is silver plated. These hooks do not contain nickel and have generally not caused allergies in sensitive people.
It is also possible to switch to Niobium hooks at an additional cost. Niobium is the safest metal for people with allergies and sensitive skin. Niobium does not react with skin chemistry and does not rust / darken. Therefore, niobium is used in medical devices, such as in e.g. pacemakers, which must not cause reactions.
How Do You Get The Ideas For Your Jewelry?
Each piece of Coruu jewelry is a unique product designed by a jewelry designer. Each piece of jewelry has a name that the designer has given it. All jewelry is thus a work of art and a design product.
I Want To Return Or Replace A Product.
The Discount Code Is Not Working?
The discount code is entered in the ''Discount Code'' field in the shopping cart. You access the shopping cart by clicking ''order products''. Once you have entered the discount code, remember to press ''save''.
You can only use one discount code per order.
What Is Silicone?
Silicone does not contain allergenic substances such as heavy metals, nickel or latex. In fact, silicone is used in its various forms in healthcare (e.g prostheses and artificial joints) and in cooking, precisely because of its fine properties.
The Benefits Of Silicone Jewelry
Lightweight - The jewelry pieces weigh only a couple grams
Non-allergenic - Only very few people are allergic to silicone
Safety - Silicone does not release chemicals
Durability - Silicone jewelry rarely breaks and can withstand wear/tear
Hygienic - You can wash the jewelry using water and soap, anytime
What material are the wooden jewelry made of?
Our wooden jewelry is made of Finnish birch veneer. Birch veneer is made of birch, which is PEFC and ESC certified. The certificates guarantee that forests are used responsibly and sustainably.